About us at iBookkeeper
Our Mission: Turning Small Business Wallflowers into Financial Powerhouses
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At iBookkeeper, we're on a mission to help small businesses not just survive, but truly thrive, by unlocking the secrets of their financial universe. Let's face it, far too many businesses bite the dust simply because they're clueless about their own performance or can't afford to bring a financial guru on board. But that's where we come in!
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Our goal isn't just to keep your books looking neat and tidy (although we're pretty darn good at that).
Oh no, we go above and beyond, like financial superheroes, swooping in to save the day with our top-notch, all-inclusive service that covers every aspect of bookkeeping, financial reporting, and even payroll. With iBookkeeper, you'll be armed with the financial wisdom and insights you need to transform your business into an unstoppable force.
The iBookkeeper Origin Story:
From Handwritten Ledgers to Bookkeeping Superstardom
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Picture this: young Mike, future Founder of iBookkeeper, just 18 years old and diligently handwriting his dad's company books for his small clothing business. That's right, back in the days before computers and the internet came to the rescue. But who would have guessed that this seemingly mundane task would spark a lifelong passion for numbers and accounting? Fast forward a few orbits around the sun (we won't say how many), and Mike has since managed a string of successful businesses, even putting his own accountants to shame with his number-crunching prowess! And, naturally, his books are always immaculate. So, it was only a matter of time before he decided to spread the financial gospel to other small businesses seeking growth and financial zen. A true legend in the making!
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Enter Sapna, a chartered accountant and our esteemed Head of Operations. With a wealth of experience working with clients from the UK and the US, she's the maestro who keeps the iBookkeeper machine humming along. Her organizational and people skills are so off-the-charts, you'd think she was born for this job. And when it comes to customer happiness, Sapna reigns supreme as the queen bee.
Our core values
Affordability
Bookkeeping without breaking the bank – thanks to nifty automation tools and cutting-edge tech, there's no excuse for highway robbery. We're all about delivering bang for your hard-earned pound.
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Accuracy
Inaccurate accounts? Not on our watch! For a business to thrive, numbers need to stack up like a perfect game of Tetris. No messing around. It's shocking how many businesses, even big ones, trip up here – simply mind-boggling!
Authenticity
Honesty and transparency, come rain or shine – we'll always be genuine and upfront with our customers because, frankly, we don't know any other way to roll.
If you're wrestling with your accounts or tangled up in organizing your books, give us a shout – we're here to help you out.
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How do I pick the perfect subscription for my needs?Piece of cake! We'll assess your monthly transaction volume and charge you accordingly. High turnover but low volume? No worries, you'll pay less. Still puzzled? Give us a buzz – we're always up for a chat to clear things up.
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Who's footing the bill for all those systems and integrations?Surprise – we are! Your subscriptions for Xero, Dext, payroll software, and the like are all on us. Craving more tech? Just give us a shout, and we'll be your trusty guide.
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What's the scoop on the onboarding process?Oh, you're in for a treat! Onboarding is a thorough Q&A extravaganza where we'll dig deep for info on your business, suppliers, buyers, contacts, invoicing, banks, and more. This essential process helps us lay the groundwork for your financial records and reporting.
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Accrual-based or cash-based bookkeeping – which is your jam?We adore this question because it shows you're in the know, and we're going to get along swimmingly! It really depends on your business, but we're fans of accrual-based accounting. With most businesses juggling debtors and creditors, accrual-based reporting is crystal clear. However, if cash-based is your cup of tea, we're up for that too!
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Do you file my returns?Nope, that's not our gig. You'll need an accountant for that. We'll play nice with them at the end of the year and provide all the info they need to file your returns. With our tidy books and monthly checks, there's not much for them to do unless your business is super complex.
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How do you protect my financial info?Only your dedicated bookkeeper and their team leader can access your books. We're all about GDPR compliance and use 2-step authentication as a standard. Your info stays under lock and key.
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How do I pay you?You'll pay us monthly in advance via direct debit or a recurring charge on your card. We'll set this up when you sign the agreement with us. The minimum contract term is only 6 months.
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Are you qualified accountants?Our head honcho, Sapna Arun, is a qualified CA. But we focus on bookkeeping, not accounting, so we don't file your returns. We work closely with your accountants and liaise with them when needed. We do have bookkeeping qualifications from AAT, UK.
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Do you offer financial advice?Sadly, no. But we can recommend some good folks if you need help. Our top-notch bookkeeping will give you real-time reporting and clear forecasts, making strategic decisions a breeze.
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What systems do you use?We're all about Xero for accounting, Dext for receipts, Sync for reporting, and Brightpay for payroll. If you use other systems, we'd prefer to migrate you to ours for everyone's sanity.
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Why are you so wallet-friendly?Ah, our secret sauce! First, our tech-savvy approach with automation and workflows speeds up bookkeeping. Second, we tap into India's talent pool, where folks excel with numbers and salaries are competitive. This allows us to deliver great value to you. Our team gets top-notch training, higher wages, and sweet perks.
Frequently Asked Questions
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